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Shipping & Delivery

La Perla ships to over 70 countries worldwide.

You are currently shopping on the La Perla website.

Country

Delivery time

Cost

Up to business days

  • Orders are delivered during business hours (8am – 6pm CET, Monday – Friday).

  • Orders placed after 12pm CET on Friday will not be processed until the following Monday.

  • During Sale and busy times this period may be extended to 48 hours due to the volume of orders.

  • As soon as your order has been dispatched you will receive an email with the tracking number. You can track your order here.

  • All import taxes and duties are included in the price unless otherwise stated at checkout.

  • Want to ship to a different country? Select from the country selector below to view shipping times and cost.

Select Country
Antigua and Barbuda
Australia
Austria
Bahamas
Barbados
Belgium
Bermuda
Brazil
British Virgin Islands
Bulgaria
Canada
Cayman Islands
Chile
Colombia
Croatia
Cyprus
Czech Republic
Denmark
Egypt
Estonia
Finland
France
Germany
Greece
Guernsey
Hong Kong SAR
Hungary
Iceland
India
Indonesia
Ireland (Republic of)
Israel
Italy
Jamaica
Japan
Jersey
South Korea
Latvia
Lithuania
Luxembourg
Macau SAR
Malaysia
Maldives
Malta
Mauritius
Mexico
Micronesia
Monaco
Netherlands
New Zealand
Norway
Pakistan
Peru
Philippines
Poland
Portugal
Qatar
Romania
Russia
Saudi Arabia
Singapore
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Taiwan Region
Thailand
Turkey
Ukraine
United Arab Emirates
United Kingdom
United States
Vietnam

Country

Delivery time

Cost

Up to business days

Receiving an order

Your order will be delivered during business hours (8am – 6pm, Monday – Friday). Enter your mobile number at check out for delivery updates via SMS.

Our delivery time starts from the moment an order is accepted and may include a 24 hour period where your items will be processed and dispatched by our warehouse.

During Sale and busy times this period may be extended to 48 hours due to the volume of orders.

Tracking an order

As soon as your order has been dispatched you will receive an email with the tracking number. You can track your shipment at dhl.com.

Your order will be shipped with DHL On Demand Delivery. This delivery service offers you the flexibility to make changes to your delivery while your order is on its way to you.

Enter your mobile number at checkout to receive SMS updates about your order, and get the flexibility to: reschedule your delivery, place your shipment on hold if you are away from home, or to arrange to collect your order from a DHL service point.

We currently offer On Demand Delivery (ODD) to the following destinations:
Austria, Belgium, Denmark, Finland, France, Bulgaria, Croatia, Czech Republic, Estonia, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Switzerland, UK and Ukraine, and outside of Europe, UAE and South Korea.

Failed delivery procedure

If no one is available to accept and sign for the parcel at the delivery address DHL will try to deliver the package three more times, leaving a card with instructions on each occasion.

After two attempted deliveries, La Perla Customer Care will contact you directly by e-mail.

Import taxes and duties

All European countries as well as the United Kingdom, United Arab Emirates and South Korea are shipped to on a DDP (Delivery Duties Paid) basis, which means that import taxes and duties, if applicable, will be covered by La Perla.

Russia: The Federal Customs Service of Russia requires customers to pay import duties, this will be calculated based on the total value of goods imported by each customer in a month, if the monthly import threshold of £‌175.00 is exceeded.

Asia & North America: Please select the relevant shipping country for information about shipping destinations in Asia and North America.

Have we answered your question?

If not, contact our customer care team , or select the most relevant page below.